Shipping

Shipping countries:

The Products are delivered to the address indicated by the Customer upon the placement of his order, which must be located in one of the following countries:

- Germany

- Spain

- Portugal

- France

- United Kingdom

- Austria

- Belgium

- Denmark

- Italia

- Ireland

- Luxembourg

- Netherlands

- Sweden

- Finland

- Estonia

- Lithuania

- Latvia

- Czech Republic

- Hungary

- Greece

- Bulgaria

- Croatia

- Slovenia

- Slovakia

- Switzerland

- Poland

- Romania

However, no delivery will be made in the following territories:

- The Canaries, the Balearic Islands, and the enclaves of Ceuta and Melilla, the Principality of Andorre,

- The French Overseas departments and Territories (presently the Overseas Departments and Regions, the overseas communities and French Polynesia), Corsica, the Principality of Monaco,

- The Channel Islands of Jersey and Guernsey.

- The Island of Madeira and Açores.

Delivery time and costs:

Orders are prepared and shipped from the Vendor’s warehouse in the Netherlands. The delivery time and costs depend on the specific arrangements for preparing the order, the mode of delivery that is selected and the destination.

As specified in article 3 above, the delivery times are indicated in business days (Monday through Friday, apart from public holidays)

These delivery times do not take into account preparation of the order; therefore, an additional day is to be added for any order placed after 2:00 p.m. (GMT+1h). Any order placed before 2:00 p.m. (GMT+1h) will be processed during that day (Excluding UK orders).

Orders placed on a Friday, Saturday, Sunday or public holiday in Europe are processed only on the following Monday or business day. Also, during certain periods, particularly during sales and inventories or during periods of unusually heavy demand, as an exception, the delivery times may be somewhat longer that normal.

The Vendor extends its best effort to comply with the specified time limits; however, it shall not be held responsible for delays imputable to the shippers.

Under no circumstance shall the Vendor be held responsible for any late delivery due to erroneous or incomplete indications of the address.

Zone A: Germany, France, Austria, Belgium, Denmark, Italy, Ireland, Luxembourg, Netherlands, Sweden.

Free shipping cost for an order value equal to € 34.95 only applicable for Standard Delivery with DPD.

	Standard home delivery (DPD)	UPS home delivery (UPS STANDARD)
Transit time	3 to 5 working days	2 to 3 working days
Prices VAT included	7.5 €	15 €

Zone B: Spain, Portugal, Finland, Estonia, Lithuania, Latvia, Czech republic, Hungary, Slovenia, Slovakia, Poland.

Free shipping cost for an order value equal to € 49.95 only applicable for Standard Delivery with DPD.

	Standard home delivery (DPD)	UPS home delivery (UPS STANDARD)
Transit time	3 to 6 working days	2 to 4 working days
Prices VAT included	7.5 €	15 €

Zone C: Greece, Bulgaria, Croatia.

Free shipping cost for an order value equal to € 99.95 only applicable for Standard Delivery with DPD.

	Standard home delivery (DPD)	UPS home delivery (UPS STANDARD)
Transit time	Not available	2 to 4 working days
Prices VAT included	Not available	10 €

ZONE UK: United Kingdom.

Free shipping cost for an order value equal to € 49.95 only applicable for Express Delivery with DHL.

	Express home delivery (DHL)
Transit time	1 to 3 business days
Prices VAT and Import Taxes included	5.95€

Upon the Vendor’s confirmation of the order, the Customer is advised of the time for delivery of his order and the delivery monitoring number will be transmitted to him. He will then be able to connect to the shipper’s site via a hypertext link to monitor the forwarding of his order.

The delivery date is the date on which the Customer or a third party designated thereby, other than the shipper, receives the Products, or the date of first notice of delivery.