BREXIT CONSEQUENCES ON UK SHIPPING
As UK is now out of the EU from 01/01/20 FXD WORKWEAR has made the following decisions as a consequence.
Your order will be shipped with DPD FRANCE only.
FXD WORKWEAR orders must go through customs duty and this will delay your shipment.
We are expecting the delivery to take 5 to 7 working days.
FXD WORKWEAR will still accept returns but will not offer free returns labels anymore.
Customers must now send goods at their own cost.
Customers must contact customer service to arrange a return.
Please note that new returns policy only concerns orders placed on 14/01/2020 or after only.
If you placed an order before and want to make a return please contact support to find the easiest way to do it.
Exchanges are no longer permitted - the customer will be refunded for the initial amount of their order.
We are sorry for any inconvenience this may cause.
Thank you for your understanding.
REST OF EUROPE UPDATE (05/01/2021)
Our main warehouse in the FRANCE is fully operational and your orders are being prepared as usual with no delay.
However please be aware that there might be some transit time delay and delivery restrictions specific to your country. Please keep this in mind.
Delivery with DPD : https://www.dpd.com/nl/en/parcel-alert/
Please note that the returns service via DPD parcel shops has been suspended in some parts of Europe. If there is no parcel shop open around you we will organize a home pick-up (via our forwarder DPD).
FXD WORKWEAR EUROPE